Services and Utilities

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$15 Utility Credit:

By now residents should have received their January 2021 Ely Expression. Inside was a flyer advertising up to a $15 credit towards your utilities. The below information is due by February 15 in order to be eligible for the credit. You can receive up to $5 per item:

1. Signing up for E-Billing

2. Signing up for Automatic Bill Pay

3. Verifying the contact information on your account. E-Bill means to receive your utility bill via email rather than a postcard through the mail. Rather than waiting to receive your bill several days after they have been printed, you would receive it automatically.

Automatic Bill Pay is charged to the residents account on the 15th of every month. There is no additional fee attached with this service. This is not a new service – automatic bill pay has been offered for over a decade. The hope is to streamline the billing process by getting more residents signed up.

With landlines no longer the main source of contact, staff come to realize that numerous accounts are no longer accurate. Proper contact information is necessary so that the City can reach residents in the event of an emergency or if there is an issue with your utilities. This is also a good opportunity to add or take away individuals on your account – staff can only provide account information to persons listed.

For those who are already signed up for E-Bill and Automatic Bill Pay, you are still eligible for a $5 credit by verifying your contact information with City Hall. For more information or if you have questions, please contact Tara at 319-848-4103 ex. 1.

Click here to download the form.

Utility Bills

Please mail your utility bill to the City Hall – 1570 Rowley St., Ely, Iowa 52227 or stop in upstairs to the City office and drop it off personally. You can also leave your Ely utility payment in the drop box, located just outside City Hall. You may also leave your utility payment at the Solon State Bank – Ely at 1540 State Street.

Payment should be made no later than the 20th of each month. A late charge of $10 will be assessed for those payments not received by that date. Payments not received after 10 days past due date may result in loss of service. If water service is discontinued, there is a $35 fee to re-establish connection.

Sign up for Automatic Withdrawal

Ely Water & Sewer Rates

Download a Copy of the Chart here

Experiencing Sewer Problems?

Residents experiencing slow drains, sewers, and/or sewer backups are encouraged to call City Hall at 848-4103, or on weekends and after office hours at 848-7603, as soon as possible. A random blockage in the City’s main may be creating the problem. Public Works will check the main and clean any blockages in the main. Blockages located in the home sewer system are the responsibility of the homeowner. Ely has a scheduled inspection and maintenance program. Please be aware that, according to case law, municipalities cannot be held responsible for any damage resulting from sewer back-ups if they maintain an inspection and maintenance program.

Service/UtilityCompany NameLocationPhone #
Water/Sewer City of ElyEly City Hall
1570 Rowley St.
Po Box 248
Ely, IA 52227
848-4103 
Garbage/RecyclingWaste Management800-964-8988
GasMid-American Energy 888-427-5632
ElectricAlliant Energy398-4406
ElectricLinn County REC 5965 REC Drive
Marion IA 52302
377-1587
TV, Internet, PhoneSouth Slope Communications 980 North Front Street
North Liberty, IA 52317 
626-2211
TV ServicesDirectTV  866-664-9485
School DistrictCollege Community 401 76 Av SW
Cedar Rapids IA 
848-5200
DOTDrivers License & Plates3726 Queen Ct. SW
Cedar Rapids, IA 52404
377-6461
Police/Fire/EMSEmergencies 911
Sheriff (NON Emergency)Linn Co. Sherriff’s Dept. 892-6100
Fire DepartmentEly Volunteer Fire Dept. 1300 Main St.
Ely, IA 52227
848-4950
Humane SocietyCedar Valley Humane Society7411 Mt. Vernon Rd.
Cedar Rapids, IA 52403
362-6288